I can’t sign in to my account

Reset your password, recover from a lost 2FA device or sign in through SSO.

Updated 3 weeks ago 1 min read v1

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Most sign-in problems are solved in a minute with the steps below.

Forgot your password#

Click Forgot password on the sign-in page. The reset link is valid for one hour. Check your spam folder if it does not arrive.

Use one of the recovery codes you saved when you turned on 2FA. Each code works once.

Ask a workspace owner to reset your 2FA, or contact support from the email address on your account to verify your identity.

Choose Continue with SSO and enter your work email. If you see “SSO required”, sign in through your identity provider’s app dashboard.

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