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What’s new

Latest updates

  1. Improved

    GlobalProtect VPN 6.3 rolls out this week

    Faster reconnects after sleep and no more prompts on the office network. Installs automatically.

  2. New

    AI answers in search

    Search now writes a short answer above the results, with links to the exact sections it used.

  3. New

    API v3 is generally available

    Unified channels, idempotency keys on every write and 40% faster delivery webhooks.

View the full changelog →

FAQ

Frequently asked questions

How do I reset my password?

Click “Forgot password” on the sign-in page and follow the link we email you. The link is valid for one hour.

Where can I find my invoices?

Owners can download every invoice and receipt under Billing → Invoices in the dashboard.

How fast does support reply?

We answer every ticket within one business day, and within one hour for urgent production issues on Business plans.

Can I search only one product’s docs?

Yes. Inside a product’s docs, search is scoped to that product and version automatically. Press ⌘K (or Ctrl K) anywhere to search.

Do you offer a status page?

Yes — the status page shows live system health and past incidents. You can subscribe to updates by email.