Features
A help center customers actually use
Search that understands typos, docs that know their version, and tickets that answer themselves.
Knowledge base
Docs built for answers
- Instant searchResults as you type with typo correction and jump-to-heading links.
- Products & versionsSeparate docs per product, with older versions one click away.
- Private docsHide internal pages from visitors — even in search and the API.
- Developer docsCode tabs, API endpoints and copy buttons everywhere.
- AI-readyllms.txt, Markdown copies and optional answers from your docs.
- Any languageTranslation-ready and right-to-left friendly.
- Fewer repeat tickets
- 38%
- Search response
- < 50 ms
- Mobile speed score
- 100
- Ready demo sites
- 6
Support
Tickets, status and changelog
- Ticket portalSuggested answers while customers type deflect repeat questions.
- Purchase verificationEnvato codes, WooCommerce orders or license keys.
- Status pageComponents, incidents and 90-day uptime bars.
- ChangelogTags, RSS, JSON feed and email subscribers.
- InsightsFailed searches and low-rated articles each week.
- RoadmapPublic ideas with votes from your customers.
Customers
Loved by support teams
We cut repeat tickets by a third in the first month. Customers find the answer before they finish typing.
Versioned docs used to be a mess of copied pages. Now v2 and v3 live side by side and search knows the difference.
The failed-search report is our content roadmap. Every Monday we write the three articles people looked for.
See it with your own docs
Import from BetterDocs, Echo Knowledge Base, weDocs, Heroic KB, EazyDocs or CSV.