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Fix a bank connection error

Most connection errors clear after you sign in to your bank again from inside the app.

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Most connection errors clear after you sign in to your bank again from inside the app. Follow the steps below — it takes just a few minutes.

Before you begin#

  • Pocket Budget 6.0 or newer
  • iOS 17+ or Android 12+

Steps#

  1. Open the account#

    Accounts → tap the account with the warning.

  2. Reconnect#

    Tap Reconnect and sign in to your bank. Approve any security prompt.

  3. Refresh#

    Pull down to refresh. New transactions can take up to 10 minutes.

Tip

Changed your bank password recently? You always need to reconnect afterwards.

Still stuck?#

In the app, tap Settings → Help → Send diagnostics before you contact us — it attaches your app version and device.

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