Skip to content

Helpdox

IT Helpdesk

Documentation

IT HelpdeskLaptops, accounts, VPN and software
People & HRBenefits, time off and payroll
Engineering HandbookHow we build and ship software

Browse all docs →

Search docs…⌘K

Home

Demo homepages

Theme & Plugin VendorEnvato purchase codes, docs per item
SaaS Help CenterDocs, tickets, status and changelog
Developer APIAPI reference, SDKs and webhooks
Mobile AppApp help with store links
Hardware & DevicesManuals, firmware and warranty
Internal Wiki & ITPrivate docs for your team

Docs
Changelog
Roadmap
Status
Support
Pages

Sign in Open a ticket

Helpdox

Demo homepages

Theme & Plugin Vendor
SaaS Help Center
Developer API
Mobile App
Hardware & Devices
Internal Wiki & IT

Products

IT HelpdeskLaptops, accounts, VPN and software
People & HRBenefits, time off and payroll
Engineering HandbookHow we build and ship software

Menu

Docs
Changelog
Roadmap
Status
Support
Pages
- Pricing
- Features
- About us
- Contact
- Submit a ticket
- Sign in
- Create account
- API reference
- Search results
- 404 page

Appearance

Sign in Open a ticket

Docs
IT Helpdesk
Accounts & access
Set up multi-factor sign-in

Feedback

Browse docs

IT Helpdesk

Overview

Accounts & access3
Laptops & devices2
- Request a new laptop
- Set up your new Mac
VPN & Wi-Fi2
- Connect to the VPN
- IT status and outages
Software1
- Approved software list

Set up multi-factor sign-in

Updated 4 weeks ago

This article is for signed-in customers.

Sign in to read it

PreviousReset your Northwind password NextRequest access to an app

Helpdox

Answers, guides and API references for every product we make. Can’t find something? Our team replies within one business day.

All systems operational

Documentation

IT Helpdesk
People & HR
Engineering Handbook
All docs

Support

Contact support
Search the docs
Blog

Product updates

New features and fixes, every other Tuesday. No spam.

Email address

© 2026 Helpdox. All rights reserved.

Pricing
About
Contact
Privacy