IT status and outages
Check the IT status page before you open a ticket — known outages are posted within 10 minutes.
Check the IT status page before you open a ticket — known outages are posted within 10 minutes. Follow the steps below — it takes just a few minutes.
Before you begin#
- Your Northwind employee ID
- A company-managed laptop or phone
Steps#
Tip
Nothing listed but something is broken? Open an urgent ticket.
Still stuck?#
Urgent and locked out? Call the IT hotline at extension 4357 (HELP), weekdays 7 a.m.–7 p.m. Central.
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