# IT status and outages

> Check the IT status page before you open a ticket — known outages are posted within 10 minutes.

Source: https://helpdox.fekbd.com/docs/it-helpdesk/network/it-status-and-outages/

Check the IT status page before you open a ticket — known outages are posted within 10 minutes. Follow the steps below — it takes just a few minutes.

## Before you begin

- Your Northwind employee ID
- A company-managed laptop or phone

## Steps

1. 1Open the status pagestatus.northwind.example shows every internal system.
2. 2SubscribeGet Slack or email alerts for the systems you use.

Tip

Nothing listed but something is broken? Open an urgent ticket.

## Still stuck?

Urgent and locked out? Call the IT hotline at extension 4357 (HELP), weekdays 7 a.m.–7 p.m. Central.