# Halo warranty coverage

> Every Halo device has a 2-year limited warranty from the date of purchase, covering defects in materials and workmanship.

Source: https://helpdox.fekbd.com/docs/halo-thermostat/warranty/halo-warranty-coverage/

Every Halo device has a 2-year limited warranty from the date of purchase, covering defects in materials and workmanship. Follow the steps below — it takes just a few minutes.

## Before you begin

- A Phillips screwdriver and the Halo app
- Power to your heating system switched off at the breaker

## Steps

1. 1What is coveredHardware defects and failures under normal use.
2. 2What is notDamage from wiring mistakes, water, power surges or drops.
3. 3Proof of purchaseKeep your receipt or order number.

Tip

Use the warranty checker on the help center home to see your coverage date.

## Still stuck?

Have your serial number ready (Settings → About on the thermostat, or the label on the back plate).